June 19, 2009

Embracing the new Cricinfo

We've been listening to your feedback on our new site design and are working on your recommendations
26

Let me enter the guilty plea at the beginning. I could offer up a dozen excuses why this page hasn't had a new entry for a couple of months, but that would be a waste of space. All I can offer is a promise to be more regular.

It's been nearly three weeks since Cricinfo's new look was launched. Your feedback continues to pour in, and it is gratifying to us that it does. Most of you have liked what you have experienced, and many have offered constructive criticism about the things you haven't liked. Some of you who have absolutely hated it have let us know in the most certain manner possible. But even the angriest feedback has been reassuring: a reflection of what Cricinfo means to you, and how much you care.

We have been listening. Not just listening, but acting on several of your suggestions.

The full scorecard is now full again, with all the innings presented in a single frame, as opposed to behind tabs.

The local time has been restored on the scorecard pages (that was an oversight), the typeface for the commentary has been changed, and only boundaries and dismissals are now displayed in bold in commentary.

The other significant revisions have been on the homepage. The news links looked slightly orphaned under the strong main panel. We have now lifted them by adding bold headlines and organising them the way they used to be in the old design. The page looks more balanced now.

Download speed has been matter of concern for many. We were aware of the issue while redesigning the site. It is a richer page now, it has a larger lead photo, and there are more thumbnails and more links, so inevitably the page is heavier. And no, the video player isn't contributing to the load.

It¹s perhaps a much smaller issue on broadband to which standard the world is marching inexorably but we have been working on the problem and I am happy to report that the page is quite a few kilobytes lighter already, and it's going to shed more weight yet.

The black news module has divided opinion quite sharply at that. Like it was with Geoff Boycott and Sourav Ganguly, it's either love or hate (I loved them both), with little middle ground. The idea of using a strong colour on top was to create a focal point for the homepage, and to that end, it has already served its purpose: it has got plenty of attention. But we are not impervious to the matter of readability, and let me assure you that the matter is under consideration.

Keep writing, and we will keep listening.

Sambit Bal is the editor of ESPNcricinfo

Comments have now been closed for this article

  • Ryan De Gannes on August 11, 2009, 13:39 GMT

    Some work needs to be done on the mobile version of the site. There is too much real estate to traverse before you get to the news. Additionally this long scrolling process is repeated everytime you select a story. It is somewhat frustrating; please cater to your mobile readers.

  • Andrew Briscoe on August 6, 2009, 11:21 GMT

    Cricinfo is incredible, but has seriously dipped recently. I view the site mainly on my blackberry whilst on the road. The original site with its simplicity was perfectly suited to this, but the new site is really poor on balckberry's. As such I have had to switch to bbc for lives scoring. Any chance this could be fixed? I know Im not the only one who has had to defect

  • Kaz on August 4, 2009, 5:45 GMT

    A gripe I have is on the statsguru page you cannot simply go back to the previous page to modify your search. Or that in a Cricketer's profile, if you check their "batting career summary" for example, there is no direct link to take you into a statsguru analysis as their used to be. You have to take the long way and search the name of the cricketer at the statsguru page and then adjust. It is very annoying. Please fix it.

  • Prateek on July 10, 2009, 17:25 GMT

    So glad to see that ugly black box is now replaced by white one with light blue border. Also happy to see yellow headlines disappear. Much easier on eyes. Thank You!

  • Andrew Chappell on July 10, 2009, 1:13 GMT

    I've been away for a few weeks, and suddenly I notice you've changed the home page - and very much for the better. The black and yellow was too hard to parse. Much better and easier to read now. Many thanks, Andrew

  • David Sealey on July 4, 2009, 15:50 GMT

    Please fix the commentary section of the summary. I do not get commentary updating on live matches on either Firefox or Internet Explorer. All that shows is basically the two current batsmen and current bowlers. It is very frustrating after have become quite hooked on following the online commentary on games.

    Thanks

  • satish on June 27, 2009, 4:06 GMT

    best look

  • Ramesh on June 22, 2009, 7:23 GMT

    On a smartphone ( blackberry) one has to scroll for 30 seconds to get to the score. Can this be changed or another option for mobile only provided?

  • Vivek on June 21, 2009, 16:06 GMT

    Hi, I think the new site is okay, but a few things can be improved, such as the black background and the font can be made larger. Thanks

  • Vivek on June 21, 2009, 16:02 GMT

    Hi, I think the new site is alright, but you can make a few changes, such as taking out the black background and making the font bigger. Thanks, Vivek

  • Ryan De Gannes on August 11, 2009, 13:39 GMT

    Some work needs to be done on the mobile version of the site. There is too much real estate to traverse before you get to the news. Additionally this long scrolling process is repeated everytime you select a story. It is somewhat frustrating; please cater to your mobile readers.

  • Andrew Briscoe on August 6, 2009, 11:21 GMT

    Cricinfo is incredible, but has seriously dipped recently. I view the site mainly on my blackberry whilst on the road. The original site with its simplicity was perfectly suited to this, but the new site is really poor on balckberry's. As such I have had to switch to bbc for lives scoring. Any chance this could be fixed? I know Im not the only one who has had to defect

  • Kaz on August 4, 2009, 5:45 GMT

    A gripe I have is on the statsguru page you cannot simply go back to the previous page to modify your search. Or that in a Cricketer's profile, if you check their "batting career summary" for example, there is no direct link to take you into a statsguru analysis as their used to be. You have to take the long way and search the name of the cricketer at the statsguru page and then adjust. It is very annoying. Please fix it.

  • Prateek on July 10, 2009, 17:25 GMT

    So glad to see that ugly black box is now replaced by white one with light blue border. Also happy to see yellow headlines disappear. Much easier on eyes. Thank You!

  • Andrew Chappell on July 10, 2009, 1:13 GMT

    I've been away for a few weeks, and suddenly I notice you've changed the home page - and very much for the better. The black and yellow was too hard to parse. Much better and easier to read now. Many thanks, Andrew

  • David Sealey on July 4, 2009, 15:50 GMT

    Please fix the commentary section of the summary. I do not get commentary updating on live matches on either Firefox or Internet Explorer. All that shows is basically the two current batsmen and current bowlers. It is very frustrating after have become quite hooked on following the online commentary on games.

    Thanks

  • satish on June 27, 2009, 4:06 GMT

    best look

  • Ramesh on June 22, 2009, 7:23 GMT

    On a smartphone ( blackberry) one has to scroll for 30 seconds to get to the score. Can this be changed or another option for mobile only provided?

  • Vivek on June 21, 2009, 16:06 GMT

    Hi, I think the new site is okay, but a few things can be improved, such as the black background and the font can be made larger. Thanks

  • Vivek on June 21, 2009, 16:02 GMT

    Hi, I think the new site is alright, but you can make a few changes, such as taking out the black background and making the font bigger. Thanks, Vivek

  • K on June 21, 2009, 4:55 GMT

    Sambit,

    The first word that came to my mind when I first looked at the new Cricinfo home page is "cluttered". There was a certain simplicity to the old page that is certainly missing from the new one. Were there some compelling reasons for this change or is this just change for change's sake usually done by websites and others quoting that it is for "improving user experience"?

    Thanks

  • rambono5 on June 21, 2009, 3:15 GMT

    Just a suggestion for your fantasy league - When a match is on, would it be possible to have a screen where I can see all the players in the current match mapped to the teams in our private league. Currently, we have to open each team one by one to figure out. Also a desktop widget that has live updates of fantasy points earned in a match will be awesome.

  • rambono5 on June 21, 2009, 3:15 GMT

    Just a suggestion for your fantasy league - When a match is on, would it be possible to have a screen where I can see all the players in the current match mapped to the teams in our private league. Currently, we have to open each team one by one to figure out. Also a desktop widget that has live updates of fantasy points earned in a match will be awesome.

  • Yogesh Deshmukh on June 21, 2009, 0:57 GMT

    I have written in before with mostly positive feedback about the new look. One thing, though - when I access the new site on my Blackberry in the US, it comes up as gibberish. The previous one gave you an option to choose 'Mobile WAP site' or something like that and would make it easier to view on mobile phones. Please make the new website easy to access on mobiles! I am currently going to bbc.co.uk to check on cricket scores on my mobile (not good!).

    Thanks.

  • Pat Kirk on June 20, 2009, 18:11 GMT

    The script is too small. Use the whole page instead of the 2/3 now.

  • Marcus on June 20, 2009, 14:39 GMT

    I liked the box with all the current matches off the side in the old page- the separate tab's a little superflous if you ask me.

    Speaking of live scores, will they be provided for Sheffield Shield matches like they are for County matches, etc.? Because often the Internet's the only source of live scores for these matches- the radio doesn't broadcast them on weekdays.

    And I have to say that I don't partivularly like the black box either.

    Also, I had trouble commenting on an article once because I couldn't find the "submit" button after I'd logged in. Obviously I was in the minority!

    I don't really mind the new page, actually, but I just think that it's not quite as simple as it could be.

  • Paul Singh on June 20, 2009, 12:52 GMT

    To continue what I said, can the news on home page and scores on right hand panel of home page update automatically please? Thanks.

  • Paul Singh on June 20, 2009, 12:43 GMT

    The cricinfo site is still very good. I'm happy the full scorecard is full again. But when you have the start times it would be good instead of having local and GMT, to have local and instead of GMT have the time it would be for where the person is viewing the page from. EG in world t20 2009. In UK have 17:30 local 17:30 Your time. In India have 17:30 local 22:00 Your time. Etc. Thanks.

  • vishal on June 20, 2009, 11:35 GMT

    I am a huge fan of cricket, its' history and its' articulation. Cricinfo to me was the perfect encapsulation of all that mattered. While agreeing that change necessarily brings its amount of cynicism, there is a certain amount of gaudiness in its visibility that is a turn off, and I am not even started about the lead photo against black back-ground.As you say, cricinfo truly is a celebration of content. So why sell it? There is an unquantifiable aspect to a Gideon Haigh article that makes it venerable, a piece on Jack Hobbs has got to be sober, everything else respected lended to the picture. When you add cricinfo's comprehensive database and live coverage, you already have captured an audience much wider than any other dedicated sports website ever.So again, why sell it? This is not a constructive feedback as it is to a bemoaning of an audience that can differentiate between a correspondent,reporter, journalist and a historian.Feel the pulse of an audience you all but satiated!

  • Ehsan on June 20, 2009, 5:58 GMT

    Hi, the new site is good but I also had issues with scorecard.

  • Century on June 20, 2009, 4:52 GMT

    One of the big lessons from reversing body text on paper so it is white against a black background is that it causess low readibility: 88% of readers have poor comprehension of what they have read. The same applies on-screen, even though headings don't suffer to the same extent. Please change to text on a light background on your home page for the sake of your readers.

  • CricketFollower on June 20, 2009, 4:07 GMT

    If there's one thing that you fix, please fix the black background on the homepage and go back to the Google-style simple view that you had. It shows up real ugly on the iPhone and other smart phones. Please!

  • D.V.C. on June 19, 2009, 21:16 GMT

    Please, please give us commenters the facility to format our comments. Reading what other people thought of the article, at the moment, is a chore.

  • Prateek on June 19, 2009, 16:05 GMT

    I did notice some of the positive changes (like reverting to full scorecard) you mentioned and happy for that. But still can't get past this 'black box'. It's like a big scar as I said before. If you must have one, make it light blue (cricinfo color). Still waiting for higher resolution pictures and hopefully in a year or two a better video module. Training, explainer etc short videos would be great for new audiences and young kids. Frankly your sportcenter is useless to give it more credit then it deserves. If you can produce something like ICC’s Cricket Week, sure it would be awesome.

  • DavidBadger on June 19, 2009, 15:04 GMT

    Am I the only person who has had problems with the commentary refresh after the site redesign? The commentary just doesn't update for me when the page is refreshed. It gets stuck at wherever it was when I first go to the page. This never happened to me on the old site. Am I missing something important here?

  • cricketlover on June 19, 2009, 14:51 GMT

    sir, Cricinfo was the first website i ever opened on the internet. It was nearly ten yrs ago. To be honest i used to check only scores initially but gradually i kind of got addicted to cricinfo. And the new website though flashy is a bit disorientating. The old website was well organized and simple to use. Any ways it will take time for anything to settle in.

  • No featured comments at the moment.

  • cricketlover on June 19, 2009, 14:51 GMT

    sir, Cricinfo was the first website i ever opened on the internet. It was nearly ten yrs ago. To be honest i used to check only scores initially but gradually i kind of got addicted to cricinfo. And the new website though flashy is a bit disorientating. The old website was well organized and simple to use. Any ways it will take time for anything to settle in.

  • DavidBadger on June 19, 2009, 15:04 GMT

    Am I the only person who has had problems with the commentary refresh after the site redesign? The commentary just doesn't update for me when the page is refreshed. It gets stuck at wherever it was when I first go to the page. This never happened to me on the old site. Am I missing something important here?

  • Prateek on June 19, 2009, 16:05 GMT

    I did notice some of the positive changes (like reverting to full scorecard) you mentioned and happy for that. But still can't get past this 'black box'. It's like a big scar as I said before. If you must have one, make it light blue (cricinfo color). Still waiting for higher resolution pictures and hopefully in a year or two a better video module. Training, explainer etc short videos would be great for new audiences and young kids. Frankly your sportcenter is useless to give it more credit then it deserves. If you can produce something like ICC’s Cricket Week, sure it would be awesome.

  • D.V.C. on June 19, 2009, 21:16 GMT

    Please, please give us commenters the facility to format our comments. Reading what other people thought of the article, at the moment, is a chore.

  • CricketFollower on June 20, 2009, 4:07 GMT

    If there's one thing that you fix, please fix the black background on the homepage and go back to the Google-style simple view that you had. It shows up real ugly on the iPhone and other smart phones. Please!

  • Century on June 20, 2009, 4:52 GMT

    One of the big lessons from reversing body text on paper so it is white against a black background is that it causess low readibility: 88% of readers have poor comprehension of what they have read. The same applies on-screen, even though headings don't suffer to the same extent. Please change to text on a light background on your home page for the sake of your readers.

  • Ehsan on June 20, 2009, 5:58 GMT

    Hi, the new site is good but I also had issues with scorecard.

  • vishal on June 20, 2009, 11:35 GMT

    I am a huge fan of cricket, its' history and its' articulation. Cricinfo to me was the perfect encapsulation of all that mattered. While agreeing that change necessarily brings its amount of cynicism, there is a certain amount of gaudiness in its visibility that is a turn off, and I am not even started about the lead photo against black back-ground.As you say, cricinfo truly is a celebration of content. So why sell it? There is an unquantifiable aspect to a Gideon Haigh article that makes it venerable, a piece on Jack Hobbs has got to be sober, everything else respected lended to the picture. When you add cricinfo's comprehensive database and live coverage, you already have captured an audience much wider than any other dedicated sports website ever.So again, why sell it? This is not a constructive feedback as it is to a bemoaning of an audience that can differentiate between a correspondent,reporter, journalist and a historian.Feel the pulse of an audience you all but satiated!

  • Paul Singh on June 20, 2009, 12:43 GMT

    The cricinfo site is still very good. I'm happy the full scorecard is full again. But when you have the start times it would be good instead of having local and GMT, to have local and instead of GMT have the time it would be for where the person is viewing the page from. EG in world t20 2009. In UK have 17:30 local 17:30 Your time. In India have 17:30 local 22:00 Your time. Etc. Thanks.

  • Paul Singh on June 20, 2009, 12:52 GMT

    To continue what I said, can the news on home page and scores on right hand panel of home page update automatically please? Thanks.