June 19, 2009

Embracing the new Cricinfo

We've been listening to your feedback on our new site design and are working on your recommendations
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Let me enter the guilty plea at the beginning. I could offer up a dozen excuses why this page hasn't had a new entry for a couple of months, but that would be a waste of space. All I can offer is a promise to be more regular.

It's been nearly three weeks since Cricinfo's new look was launched. Your feedback continues to pour in, and it is gratifying to us that it does. Most of you have liked what you have experienced, and many have offered constructive criticism about the things you haven't liked. Some of you who have absolutely hated it have let us know in the most certain manner possible. But even the angriest feedback has been reassuring: a reflection of what Cricinfo means to you, and how much you care.

We have been listening. Not just listening, but acting on several of your suggestions.

The full scorecard is now full again, with all the innings presented in a single frame, as opposed to behind tabs.

The local time has been restored on the scorecard pages (that was an oversight), the typeface for the commentary has been changed, and only boundaries and dismissals are now displayed in bold in commentary.

The other significant revisions have been on the homepage. The news links looked slightly orphaned under the strong main panel. We have now lifted them by adding bold headlines and organising them the way they used to be in the old design. The page looks more balanced now.

Download speed has been matter of concern for many. We were aware of the issue while redesigning the site. It is a richer page now, it has a larger lead photo, and there are more thumbnails and more links, so inevitably the page is heavier. And no, the video player isn't contributing to the load.

It¹s perhaps a much smaller issue on broadband to which standard the world is marching inexorably but we have been working on the problem and I am happy to report that the page is quite a few kilobytes lighter already, and it's going to shed more weight yet.

The black news module has divided opinion quite sharply at that. Like it was with Geoff Boycott and Sourav Ganguly, it's either love or hate (I loved them both), with little middle ground. The idea of using a strong colour on top was to create a focal point for the homepage, and to that end, it has already served its purpose: it has got plenty of attention. But we are not impervious to the matter of readability, and let me assure you that the matter is under consideration.

Keep writing, and we will keep listening.

Sambit Bal is the editor of ESPNcricinfo

Comments have now been closed for this article

  • fanedlive on August 11, 2009, 13:39 GMT

    Some work needs to be done on the mobile version of the site. There is too much real estate to traverse before you get to the news. Additionally this long scrolling process is repeated everytime you select a story. It is somewhat frustrating; please cater to your mobile readers.

  • fanedlive on August 6, 2009, 11:21 GMT

    Cricinfo is incredible, but has seriously dipped recently. I view the site mainly on my blackberry whilst on the road. The original site with its simplicity was perfectly suited to this, but the new site is really poor on balckberry's. As such I have had to switch to bbc for lives scoring. Any chance this could be fixed? I know Im not the only one who has had to defect

  • fanedlive on August 4, 2009, 5:45 GMT

    A gripe I have is on the statsguru page you cannot simply go back to the previous page to modify your search. Or that in a Cricketer's profile, if you check their "batting career summary" for example, there is no direct link to take you into a statsguru analysis as their used to be. You have to take the long way and search the name of the cricketer at the statsguru page and then adjust. It is very annoying. Please fix it.

  • fanedlive on July 10, 2009, 17:25 GMT

    So glad to see that ugly black box is now replaced by white one with light blue border. Also happy to see yellow headlines disappear. Much easier on eyes. Thank You!

  • fanedlive on July 10, 2009, 1:13 GMT

    I've been away for a few weeks, and suddenly I notice you've changed the home page - and very much for the better. The black and yellow was too hard to parse. Much better and easier to read now. Many thanks, Andrew

  • fanedlive on July 4, 2009, 15:50 GMT

    Please fix the commentary section of the summary. I do not get commentary updating on live matches on either Firefox or Internet Explorer. All that shows is basically the two current batsmen and current bowlers. It is very frustrating after have become quite hooked on following the online commentary on games.

    Thanks

  • fanedlive on June 27, 2009, 4:06 GMT

    best look

  • fanedlive on June 22, 2009, 7:23 GMT

    On a smartphone ( blackberry) one has to scroll for 30 seconds to get to the score. Can this be changed or another option for mobile only provided?

  • fanedlive on June 21, 2009, 16:06 GMT

    Hi, I think the new site is okay, but a few things can be improved, such as the black background and the font can be made larger. Thanks

  • fanedlive on June 21, 2009, 16:02 GMT

    Hi, I think the new site is alright, but you can make a few changes, such as taking out the black background and making the font bigger. Thanks, Vivek

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